March 2026
New BRCK website launched
A full brand refresh across products, integrations, solutions, trust content, and partner positioning to better reflect BRCK's communications infrastructure platform.
Changelog
Shipping notes from the BRCK platform.
A running view of what is changing across the BRCK product and platform. Clean, useful, and focused on what customers and partners actually care about.
March 2026
AI Voice Agents announced
BRCK introduced AI voice agents as part of its product roadmap for overflow handling, after-hours workflows, and modern customer communication experiences.
February 2026
SMS and MMS capabilities expanded
Messaging support broadened to cover more customer notification, operational communication, and multi-channel workflow use cases.
January 2026
Microsoft Teams integration improvements
Updates to the Teams integration experience made onboarding and enterprise voice deployment smoother for organizations standardizing on Microsoft collaboration tools.
December 2025
Number porting workflow refinements
Internal tooling and operational processes were updated to improve port visibility, coordination, and cutover confidence.
November 2025
E911 readiness enhancements
BRCK expanded E911 planning and deployment support for customers with distributed users and multi-site environments.